FAQ
What is IKEA second-hand marketplace?
Who can use this service?
Are there any fees to pay?
How buying works
Who am I buying from?
How can I get my item?
What if the seller doesn’t respond?
Can I return something I’ve bought?
What if something’s wrong with the item?
How selling works
What can I sell on IKEA second-hand marketplace?
What condition does my item need to be in?
Will my home address be publicly visible?
How do I create a listing?
What if I can’t find my item in the catalogue?
How do I hand over my item?
Can I remove a listing?
How does payout work?
Can I use my IKEA Gift card on the second-hand marketplace?
What is DAC-7?
If you have any questions that are not answered here, please contact support or send us an email.
