It’s a resale marketplace where you can buy and sell second-hand IKEA products with other IKEA Family members.
IKEA second-hand marketplace is currently only available to IKEA Family members in Sweden, Spain, Norway, Belgium, Luxembourg, Portugal, Poland, the UK, Ireland and Germany.
IKEA second-hand marketplace is a free service for IKEA Family members, and there are no listing or commission fees to pay. In addition, Buyer protection fees are waived until 1 January 2027. After that, all buyers will pay 5% of the purchase price to cover secure payment, peace of mind during pick-up, and support if something goes wrong.
You’re purchasing a second-hand IKEA product from another customer – not from IKEA directly. Each seller is responsible for the condition and accuracy of their listing, but your purchase is covered by Buyer protection in case something goes wrong.
Once you’ve reserved an item, it’s up to you and the seller to arrange a time and place to meet. If a delivery service is available in your region, you can also choose to have your item delivered for a fee. Delivery costs are calculated based on the item’s size and weight, along with the distance from the seller’s address to yours.
Give the seller some time to reply. If you don’t hear back and can’t arrange a pick-up, you can cancel the order for a full refund and keep browsing for a similar item.
Unfortunately, because IKEA isn’t the seller, we can’t facilitate returns or exchanges. All sales on IKEA second-hand marketplace are final – but you can always pass the item on again by listing it on the marketplace, as long as it’s an authentic IKEA product.
You can cancel on the spot during pick-up if the item isn’t as expected. If you’ve already taken it home, you have 48 hours to contact our support team to request a refund – for things like missing parts, undisclosed damage, or if it’s not an authentic IKEA product.
You can list any current or historic IKEA product – except food items, mattresses and kitchen appliances. All items must be genuine IKEA products, meaning they haven’t been modified or combined with parts from other brands. Products that have been recalled or aren’t from the IKEA brand are not allowed. Check your local recall list before submitting your listing.
Only products that are in good working condition can be listed. Products that are damaged, have missing parts or aren’t functioning properly will not be accepted.
No. For your safety and privacy, potential buyers will only be able to see an approximate radius of your chosen pick-up location. It’s also possible to choose a public place or your local IKEA store as a pick-up location.
You can list your item in minutes by uploading a photo – we’ll use image recognition to help pre-fill details. You can also search by product name, article number (found on receipts, assembly instructions, or fabric tags), or enter a short description.
Next, answer a few quick questions about the item’s condition, upload more photos, set your price based on our recommendation, and submit. All listings are reviewed by IKEA. Most go live right away, but if anything needs updating, we’ll let you know by email – usually within 48 hours.
No problem – you can manually list an item, as long as it is a genuine IKEA product. Because these listings can’t be matched to a product in our catalogue, they’ll be manually reviewed. We’ll contact you by email within 48 hours if anything needs updating before we put it live.
Once your item has been reserved, it’s up to you and the buyer to arrange a time and place to meet. Also make sure you agree on whether the item will be disassembled or not. Clean your item well, make sure it isn’t missing any spare parts, and check that there’s nothing left inside. We recommend handing it over within one week of the sale.
Yes, you can remove a listing at any time – unless a buyer has already reserved your item. In that case, only the buyer can cancel the order. If you need to withdraw a listing after it’s been reserved because the item is no longer available, please contact support. They’ll help coordinate with the buyer to arrange a cancellation and refund.
The payment will be released to you 48 hours after the buyer confirms they’ve accepted your item. We recommend asking them to click “Accept item” once they’ve inspected it and are ready to take it home. This tells us the item is in the expected condition and allows the transaction to move forward.
We hold on to the payment for 48 hours after that to give the buyer time to request a refund if something isn’t right. Once payment is released, you can choose to be paid by bank transfer, receiving the full sale price, or as an IKEA Gift card with 15% of the sale price on top. All payments are securely processed through Stripe.
No. Currently, IKEA Gift cards can only be used at IKEA stores, IKEA Restaurants, the Bistro, and the Swedish Food Market.
DAC-7 is European Union legislation which requires marketplaces such as IKEA second-hand marketplace to report its users’ sales to tax authorities in some cases.
IKEA second-hand marketplace will have to report your sales under DAC-7 if you:
Whether you have to pay income tax on these sales will depend on your personal tax situation and will be decided by the tax agency in your country.
To ensure you can continue selling, IKEA second-hand marketplace will ask you for certain information about your identity when you approach this number (i.e. 29 trades and/or €1.995 in sales). Until you have provided this information, we have to limit your use of the marketplace, so you cannot perform payouts or list new items. After you’ve provided the requested information, you can continue selling on the marketplace.
IKEA second-hand marketplace is based in Sweden (operated by Ingka NB AB), so DAC-7 reports will be submitted to the Swedish Tax Agency.
If you have any questions that are not answered here, please contact Customer support or send us an email.