Updated May 2026

IKEA Second-hand marketplace Cookie Policy

This cookie policy explains what cookies are and how we use them on the second-hand marketplace. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used.

We are IKEA Belgium N.V. (enterprise number: 0425.258.688) (“Local Data Controller”) and Ingka NB AB (INBAB) (“Group Data Controller”) hereinafter referred to together as “Data Controllers” or “we”.

For the processing activities described in this Cookie Policy, we act as joint controllers as defined by Article 26 of the General Data Protection Regulation (GDPR). This means that we jointly determine the purposes and means of processing your personal data for providing the Account and its related services across Europe. Your personal data will be shared between the joint controllers only as needed to provide you with the use of your Account and its related services.

For more information about how we use, store and keep your personal data securely, see our General Privacy Policy and IKEA Family Privacy Policy.

This Cookie Policy is reviewed and updated regularly. If we change this Policy, we will post the updated statement here. Any changes will go into effect on the last updated date shown above. We will not retroactively use or share your personal information for materially different purposes without first taking reasonable steps to notify you.

What are cookies?

Cookies are small files that can be used to store certain types of information that you have already supplied when you navigated through the website. Cookies work to make your browsing experience as smooth as possible and they remember your preferences, so you don’t have to insert your details again and again.

There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site. Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

Through our cookies and third-party cookies, the following information about you may be recorded and stored:

Technical information about your device (Including Device ID, MAC address, IP address, operating system, device settings, language, screen resolution, type of web browser)

Data on your activities on our website (including the time and length of your visit to the website, subpages visited, goods added to the cart)

Information about interactions with the content we provide (including viewed with advertisements, consent that you have provided or correspondence from us).

We may also use cookies to recognise your browser or device, store information about your preferences, provide certain features and collect information about your interactions with us on the Internet. This includes linking your IKEA Family account and cookie data.

If you have given your consent, we may use personal data collected through cookies to analyse your preferences and personalise the content and marketing messages provided to you (including tailored advertising presented on third-party platforms). If we share data with third-party service providers, we do this on a limited basis using pseudonymised email addresses or cookie IDs.

How do we use cookies?

We use cookies to enhance your browsing experience by:

Recognising when you login and what your preferred settings are

Giving you a browsing experience that is unique to you and to serve you content which we believe improves your experience on our site

Analysing how you use our site which helps us to troubleshoot any problems and to monitor our own performance

Strictly Necessary Cookies

Strictly necessary cookies are necessary for the website to work. For example, these enable you to log in to your IKEA Family account or register your privacy settings. Without technical cookies, our websites would not function properly. For this reason, these cookies are always set, and we do not require your consent to use them. These cookies may process limited personal data, such as online identifiers (for example, a session ID or device/security identifier) and your consent choices, only to provide essential functions like security, authentication, and saving your cookie choices. If you choose to block these cookies, our website may not work as it should, and any preferences you have may be lost.

_cf_bm: Bot detection & security. Cloudflare Bot Management cookie. It helps distinguish real users from bots and protects the site from automated traffic. It’s essential for security and performance

Performance Cookies

These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. They help determine which pages are the most and least popular and to see how visitors move around them. If you do not allow these cookies to be used, we will not know when you have visited our website.

cs: Behavior analytics ContentSquare session cookie that tracks a single browsing session for analytics.

_ga: Google Analytics user tracking that tracks unique visitors and helps IKEA measure traffic and usage patterns.

_ga_HQ9F6R2RQ8: Google Analytics property‑specific cookie used to track behavior on the site.

episod_lid: part of IKEA’s internal analytics framework. that stores a long‑term user ID for tracking return visits.

episod_ses: Session‑level version of the above that tracks a single visit for analytics A/B testing.

Functional Cookies

To ensure a smooth customer journey, these cookies enable the website to provide greater functionality and personalisation. For example, these cookies help us to assist you via our live chat. They may be set by us or by third-party providers whose services have been added to our websites. If you do not allow the use of these cookies, some or all of these services may not function properly.

OptionAnoDate: To store a user preference (like anonymization or date‑related setting). IKEA uses preference cookies to remember user choices.

OptionCo: Another preference cookie, storing country and consent options.

themeDirec: Stores user ID theme and displays preferences (e.g., light/dark mode or layout direction).

Targeting Cookies

These cookies are set through our site by our advertising partners. They rely on the unique identification of the browser and internet device in order to offer you personalised advertising where you have provided your consent. Targeting cookies are used to run marketing campaigns and remarketing campaigns on our websites and third-party service providers websites. These cookies also allow us to remind you of the items on your shopping list if you do not complete the purchase process and email them to you.

The Marketplace does not have targeting cookies implemented as per today.

Changing your cookie preferences or blocking cookies

Through the settings of the Cookies on our websites, available at the first visit and after clicking on the “Cookie Settings” link at the bottom of the page, you can decide for yourself which of the categories corresponding to the above processing purposes you accept. However, please note that the necessary cookies remain always enabled because they are required for the proper functioning of our websites.

Through your browser settings, you can choose to block the storage of cookies in your browser and block our access to them when you visit our website again via this browser or when you open communication from us. However, please note that the complete disabling of the acceptance of cookies may result in malfunctioning of some of the functionalities of our websites.