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Customer support

Need help?

You can reach our support team via chat, sending an email, or by reporting a problem.

To help us resolve your request faster, please have the following ready:

  • Your order number (if applicable),
  • The seller’s name,
  • A short description of your request.

You can also check out our FAQ page – your answer might be there!

  • Start chatMonday to Sunday, 8:00 - 20:00 CET
  • Report a problem

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Customer care

  • FAQ
  • Buyer protection
  • Customer support

  • About

    • This is IKEA
    • A sustainable everyday
    • IKEA Foundation
    • Circular area
    • Sell back to IKEA